Refund and Returns Policy

Because Confidence Should Come With Every Bag

At PurseLatino, we believe in quality, care, and confidence. Every bag you buy from us carries not just style—but our promise too. If your purchase isn’t quite what you expected, we’ve got your back.

🔁 Return Window

You may return your order within 7 days of delivery, no questions asked — we just ask that:

• The item is unused and in original condition
• All tags and packaging are intact
• You provide proof of purchase (order number or invoice)

✨ Think of it as a second chance to fall in love with something else.

❌ What Can’t Be Returned

• Items bought on sale or with promo codes
• Gift cards or giveaways
• Custom or personalized orders
• Products that show signs of wear or damage

💳 Refunds

Once your return reaches us, we’ll inspect it and send you an update via email.
If approved:

• Refunds are issued within 5–7 business days
• Reimbursement is processed through your original payment method

🧘‍♀️ No store credit games. If we owe you, we’ll send it right back.

📦 Return Shipping

• Return shipping is the customer’s responsibility
• If the product was damaged or incorrect, we’ll cover the return cost

🚀 How To Start A Return

It’s simple. Just email us at:
📧 purselatino@gmail.com

Please include:

• Order number
• Reason for return
• Photos if the product is damaged

We’ll respond within 24–48 hours with next steps.

🤝 Our Promise

We design products with passion—and we treat our customers with care. If something feels off, just reach out. Our goal is your complete satisfaction.

💌 PurseLatino is more than a brand—it’s a relationship. We handle returns the way we handle style: with grace.

🕊️ Last Note

This policy may be updated from time to time, but our commitment to fairness will never go out of fashion.